Kenya Airways Cargo Celebrates 1st Year of its successful implementation of ‘nGen’ Integrated Cargo Management System

Kenya Airways Cargo is celebrating the first anniversary of its successful implementation of Cargo Flash Infotech’s next-generation ‘nGen’ Integrated Cargo Management System (ICMS). This new system replaced their divergent legacy systems with a single, highly scalable, secure nGen ICMS.

This combined system includes Cargo Reservation System (RES), Cargo Revenue Accounting (CRA)
System, Cargo Handling and Warehouse Management, ULD Management Solution, and Target Planning System (TPS), along with Budgeting System & Customer Portal.

Moreover, Cargo Flash’s cloud-based SaaS solution has proven efficient and cost-effective for the airline while streamlining operations and making cargo management more seamless. The system has enabled
Kenya Airways Cargo to manage its entire cargo chain from a single platform, further reducing the need
for manual processes and the risk of errors and increasing the speed of data flow on the other hand.

The airline can now easily manage its end-to-end processes, including bookings, operations, revenue
management, and accounting, with the help of nGen ICMS. This enables them to provide more
responsive and dependable service to their customers. Furthermore, the system has improved visibility
and control over Kenya Airways Cargo’s cargo operations.

“We are very pleased with the results since implementing the nGen ICMS last year,” says Dick Murianki,
Kenya Airways’ Cargo Director. “The nGen ICMS has transformed our cargo operations, making them
faster, more efficient, and more reliable. We are proud to offer our customers a world-class service that
is both secure and cost-effective,” he continues, “I am happy to announce that we are now ready to
start the next big project with them, which will be the application of Cargo Flash’s E-Commerce
solutions. This will assist us in tapping the e-Commerce market in the African region, thus creating a new
revenue stream.”

“We are thrilled to see the positive impact that the nGen ICMS has had on Kenya Airways
Cargo operations; with the upcoming implementation of the e-Commerce, Door-to-Door project, I am
confident that Kenya Airways’ position in the region will be strengthened furthermore,” agrees Gautam
Mandal, Director Products at Cargo Flash Infotech and shares, “We are committed to continuing our
collaboration with the airline and supporting its future growth.” Furthermore, Dharminder Singh, Chief
Technology Officer of Cargo Flash Infotech, informs, “The web-based solutions have reinforced the
airline’s potential to reap a seamless, error-free, and spontaneous management, consolidating several
processes in one envelope of solutions.”

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