Lufthansa Airlines has been named the overall winner at the 4th edition of the Aviation Business Excellence Awards hosted by the Kenya Airports Authority at Eka Hotel, Nairobi. The prestigious event brought together over 350 industry stakeholders to celebrate outstanding achievements in aviation and related sectors.
The event was graced by notable dignitaries, including the Principal Secretary for the State Department for Aviation and Aerospace Development, Mrs. Teresia Mbaika; KAA Chairman, Hon. Caleb Kositany; KCAA DG, Mr. Emile Arao and KAA Ag. Managing Director, Mr. Nicholas Bodo, the gala underscored the importance of service excellence in driving innovation and sustainability within the aviation industry.
The program, established in 2018, evaluates airport stakeholders through a rigorous business assessment tool focusing on key themes such as Customer Focus, Leadership, Marketing, Sustainability, and People Focus. This year’s awards celebrated winners across diverse categories:
Overall Winners
Lufthansa Airlines: ABEA Overall Winner Hilton Garden Inn Hotel: Overall 1st Runner-up Kenya Plant Health Inspectorate Service: Overall 2nd Runner-upCategory Winners
Hilton Garden Inn Hotel: Hospitality – Hotels Category Swissport Kenya Ltd: Ground Handling and Transit Sheds Categories KCB Bank Ltd: Retail Outlets – Banks & Forexes Category NAS Airport Services Ltd: Hospitality – Restaurants Category Mitchell Cotts Freight Kenya Ltd: Clearing & Forwarding Agents Category Kenya Plant Health Inspectorate Service: State Agencies Category Red Baron Aviation Training Institute: Airlines – General Aviation CategoryAchievement Awards
Kenya Airways: Airlines – Cargo Category Rolling Cargo Ltd: Consolidators/Integrators Category Dufry Kenya Ltd: Retail Outlets – Duty Free & Specialized Shops Category“This recognition is a testament to the incredible work and commitment of the Lufthansa Airport Operations team in Nairobi. Every day, our colleagues go above and beyond to ensure a safe, efficient, friendly and professional experience for our customers,” commented ,
The gala also marked the official launch of the ABEA Summit, an expansion of the awards program. Scheduled as a 3-day event later this year, the summit will provide a platform for industry leaders to discuss emerging developments and innovations in aviation while fostering collaboration across East Africa.